Purchase rules
TERMS AND CONDITIONS OF THE ONLINE STORE WWW.LYMOWBALTICS.COM
1. GENERAL PROVISIONS
1.1. Trade in the online store www.lymowbaltics.com (hereinafter - the Seller) is carried out in accordance with the rules of purchase and sale of goods www.lymowbaltics.com (hereinafter - the Rules), which, once approved by the Buyer (the rules become effective upon order confirmation - by clicking "order"), constitute a legally binding document for the parties, establishing the rights and obligations of the Buyer and the Seller, the conditions for the acquisition and payment of goods, the procedure for delivery and return of goods, the responsibility of the parties, and other provisions related to the purchase and sale of goods in the www.lymowbaltics.com online store.
1.2. The Seller reserves the right to change, amend, or supplement the Rules at any time, taking into account the requirements established by legal acts, by notifying this in the online store. If you use the services provided by the online store after these terms and conditions have changed, it is considered that you have agreed to the change of the terms and conditions. We will notify you of all changes to our privacy policy on our website and in other necessary places.
2. PERSONAL DATA PROTECTION
2.1. Any information provided to the Seller and related to personal data is considered confidential and not disclosed.
2.2. The Seller undertakes not to disclose the Client's personal data and information related to the order to any third parties, except in cases and procedures established by law, e.g., to courts, bailiffs, law enforcement agencies, the State Tax Inspectorate, and other third parties with a legitimate interest operating in the Republic of Lithuania. Your contact information may be transferred to our partners who provide goods delivery or other services related to the proper fulfillment of your order.
3. BUYER'S OBLIGATIONS
3.1. The Buyer, having placed an order in the Online Store, must pay for the goods and accept them in accordance with the procedure established by these Purchase-Sale Rules.
3.2. The Buyer is fully responsible for actions performed using the Online Store.
3.3. The Buyer is responsible for the accuracy, correctness, completeness of the data provided in the registration form, and for timely updating of the data if it changes. The Seller shall in no case be liable for damage incurred by the Buyer and/or third parties if the Buyer provides inaccurate, incorrect, incomplete data in the registration form, or fails to promptly update changed personal data.
3.4. If the Buyer notices that they have incorrectly specified the item in the order form, they must immediately inform the Seller about it. If the Buyer notices an error before receiving the e-mail confirming the dispatch of the goods, the Buyer shall immediately inform the Seller.
3.5. The Buyer undertakes not to transfer their login details to third parties. If the Buyer loses their login details, they must immediately, but no later than within 1 day, inform the Seller about it.
3.6. The Buyer, when using the services of the Online Store, undertakes to comply with these Purchase-Sale Rules, other conditions explicitly stated in the Online Store, and not to violate the legal acts of the Republic of Lithuania.
4. SELLER'S RIGHTS
4.1. If the Buyer attempts to harm the stability and security of the Online Store's operation or violates the obligations specified in Clause 3 of the Purchase-Sale Rules, the Seller has the right to immediately and without warning limit or suspend the Buyer's ability to use the Online Store or cancel the buyer's orders.
4.2. The Seller has the right to temporarily or completely cease the operation of the Online Store without prior notice to the Buyer.
4.3 The Seller reserves the right to change the prices, quantities, sizes, or other information related to the Goods presented in the Store.
4.4. The Seller has the right to cancel the Buyer's order without prior notice if the Buyer - a natural person who has chosen the specified payment methods - does not pay for the goods within 3 (three) days.
4.5. The Seller has the right to inform the buyer by email about special promotions and news. The Buyer can unsubscribe from news at any time.
5. SELLER'S OBLIGATIONS
5.1. The Seller undertakes to respect the Buyer's right to privacy of their personal information specified in the online store's registration form, except in cases established by the laws of the Republic of Lithuania and the "Personal Data Protection Rules".
5.2. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by them under the conditions set out in clause 9 of the Rules.
5.3. If the Seller is unable to deliver the ordered goods to the Buyer due to important circumstances, the Seller undertakes to inform and offer an identical or as similar as possible item in terms of its characteristics. If the Buyer refuses to accept an identical or most similar item in terms of its characteristics, the Seller undertakes to return the money paid by the Buyer within 7 (seven) working days if advance payment was made.
6. BUYER REGISTRATION AND CONCLUSION OF PURCHASE-SALE AGREEMENT
6.1. The Buyer can purchase goods by registering in the Online Store www.lymowbaltics.com.
6.2. The agreement between the Buyer and the Seller is considered concluded from the moment when the Buyer, having selected the goods to be purchased, confirms to the Seller (by ticking the box indicating agreement with the www.lymowbaltics.com rules when purchasing goods) and confirms the order. The Buyer is informed about a correctly submitted and confirmed order by e-mail, which was specified in the order form.
6.3. Each purchase-sale agreement concluded between the Buyer and the Seller is registered and stored in the Online Store's database. A registered Buyer has the ability to view their purchase history by logging into the Online Store system.
7. PRODUCT PRICES, PAYMENT PROCEDURE, AND TERMS
7.1. Product prices in the online store and in the generated order are indicated in Euros with VAT (21%).
7.2. The Buyer pays for the goods by one of the methods described in the online store section: Information > Payment methods.
7.3. The prepared shipment is sent only after payment is received.
8. PRODUCT DELIVERY
8.1. When ordering goods, the Buyer undertakes to specify the delivery location and contact phone number.
8.2. The Buyer undertakes to accept the goods personally. In cases where the Buyer cannot accept the goods personally, and the goods are delivered to the specified address based on other data provided by the Buyer, the Buyer must inform the Seller that another person will accept the goods and clarify the contact details.
8.3. Goods are delivered by the Seller's partner – carrier VENIPAK, or another delivery partner chosen by the Seller.
8.4. The Seller undertakes to deliver the goods to the Buyer within the terms specified in the product descriptions. At the same time, the Buyer agrees that in exceptional cases, product delivery may be delayed due to unforeseen circumstances beyond the Seller's control. In such a case, the Seller undertakes to immediately contact the Buyer and coordinate product delivery issues. The Seller is not responsible if the goods are delayed in delivery by the carrier.
8.5. In all cases, the Seller is exempt from liability for violation of product delivery terms if the goods are not delivered to the Buyer or are not delivered on time due to the Buyer's fault or due to circumstances dependent on the Buyer.
8.6. At the time of product delivery, the Buyer must check the condition of the shipment together with the Seller's authorized representative. By signing the waybill or other shipment transfer-acceptance document, it is considered that the shipment has been transferred in proper condition, and the goods are free of defects. If the Buyer notices that the package of the delivered shipment is damaged (crumpled, wet, or otherwise externally damaged), the Buyer must note this on the waybill or other shipment transfer-acceptance document and, in the presence of the Seller's carrier representative, draw up a report on the damage to the shipment. If the Buyer fails to perform these actions, the Seller is exempt from liability to the Buyer for product damage if such damage was caused by package damage that the Buyer did not note in the manner specified above.
8.7. More detailed information related to product delivery is provided on the www.lymowbaltics.com online store website in the section: Information > Product delivery.
9. PRODUCT QUALITY GUARANTEE, RETURN, AND EXCHANGE
9.1. The characteristics of each product sold in the Online Store are specified in the product description provided on the website www.lymowbaltics.com. The manufacturers of the goods are responsible for the information about the product characteristics (its correctness), and the Seller is responsible only for the proper presentation (transfer) of this information to the Buyer, unless otherwise provided by law.
9.2. The Seller is not responsible if the products in the Online Store may not match the actual size, shapes, and color of the products in terms of their color, shape, or other parameters due to the characteristics of the Buyer's display.
9.3. The Seller undertakes to replace defective goods, factory defects, in accordance with the procedure specified on the www.lymowbaltics.com online store website in the section: Information > Product returns.
9.4. More detailed information related to product returns and exchanges is provided on the www.lymowbaltics.com online store website in the section: Information > Product returns.
10. LIABILITY OF THE PARTIES
10.1. The Buyer is fully responsible for the accuracy of the data provided in the registration form. If the Buyer does not provide accurate data in the registration form, the Seller is not responsible for the consequences arising therefrom.
10.2. The Seller is released from any liability in cases where losses arise due to the Buyer, disregarding the Seller's recommendations and their obligations, failing to familiarize themselves with these Rules, although such an opportunity was provided to them.
10.3. If the Seller's online store contains links to websites of other companies, institutions, organizations, or individuals, the Seller is not responsible for the information contained therein or for the activities carried out, does not supervise or control those websites, and does not represent those companies and individuals.
10.4. In case of damage, the guilty party compensates the other party for direct losses.
11. OTHER PROVISIONS
11.1. It is strictly forbidden to copy or otherwise distribute information and photos on www.lymowbaltics.com without the written permission/consent of the store.
11.2. These rules are drawn up in accordance with the legal acts of the Republic of Lithuania.
11.3. Relations arising from these rules are governed by the law of the Republic of Lithuania.
11.4. All disagreements arising from the implementation of these rules shall be resolved through negotiations. If an agreement cannot be reached, disputes shall be resolved in accordance with the procedure established by the laws of the Republic of Lithuania.